Multi Specialty Medical Practice
Bay Ridge
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Completed in
2024
PatientFlo Delivers Breakthrough Call Volume for Big Apple Medical Care
Big Apple Medical Care faced intensifying competition in New York's saturated healthcare market, struggling to differentiate their primary care services amidst numerous established providers. Implementing PatientFlo's multichannel patient acquisition platform revolutionized their market approach. Through precisely targeted demographic profiling, hyper-localized digital campaigns, and PatientFlo's proprietary conversion optimization technology, Big Apple Medical Care established visibility among their ideal patient demographic where traditional marketing had previously underperformed.
The metrics reflect PatientFlo's transformative impact: 85 new patient inquiry calls monthly, representing a 340% increase from pre-implementation baselines. This call volume consistently converts to approximately 65-70 new primary care appointments—delivering predictable practice growth that enabled Big Apple Medical Care to confidently expand their provider team. Particularly notable was PatientFlo's ability to analyze call patterns and patient demographics, continuously refining targeting parameters to improve both call quantity and quality. With an average patient acquisition cost 27% below industry standards, PatientFlo's data-driven methodology has become essential infrastructure for competitive primary care practices in metropolitan markets, positioning Big Apple Medical Care as a rising leader in New York's primary care landscape.